Flagship Platform

The operating system for
modern commerce

Commerce OS is an integrated platform that unifies every layer of your business — commerce, finance, logistics, CRM, automation, and AI — into one coherent, connected system.

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One platform instead of twelve

The average business uses 8–12 disconnected tools. Commerce OS replaces them with one coherent platform where data flows automatically between modules.

Real-time across everything

An order placed in Commerce syncs instantly to Inventory, triggers Shipping, updates Analytics, and notifies your CRM. No ETL. No delays.

Built to scale with you

Start with the modules you need. Add new capabilities as you grow. Commerce OS scales from a two-person startup to a multi-region enterprise.

AI embedded, not bolted on

Artificial intelligence isn't a feature you activate — it's woven into every module, continuously learning from your data to surface insights and automate decisions.

Platform Modules

Every layer of your business,
covered

13 integrated modules that replace your disconnected stack with one coherent platform.

🛒
Commerce
Unified storefront management. Manage products, collections, variants, pricing, and promotions from a single dashboard. Multi-channel ready from day one.
👥
CRM
Complete customer relationship management. Track interactions, segment audiences, build pipelines, and automate outreach at scale.
📄
Invoices
Automated billing, payment collection, and reconciliation. Powered by InvoiceHive — Nexalab's native billing engine.
💳
Payments
Multi-gateway payment processing. Stripe, PayPal, and regional processors. Subscriptions, one-time payments, and installment plans.
📦
Shipping
End-to-end logistics management. Powered by Shipcast. Carrier integrations, rate shopping, label printing, and real-time tracking.
⚡
Automation
Visual workflow builder for business processes. Trigger actions across every module based on events, schedules, or conditions.
📊
Analytics
Business intelligence built in. Revenue trends, customer lifetime value, cohort analysis, and AI-generated insights.
📋
Inventory
Real-time stock management across locations. Automatic reorder points, supplier management, and warehouse operations.
🚪
Customer Portal
A branded, self-service hub for your customers. Order history, tracking, invoices, and support — without writing a line of code.
🤖
AI Engine
Large language model-powered automation. Natural language queries, intelligent recommendations, and automated decision-making.
🔌
Developer APIs
Everything accessible via RESTful and GraphQL APIs. Build custom integrations, extensions, and entirely new products on top of Commerce OS.
🏪
Marketplace
Multi-vendor commerce infrastructure. Seller onboarding, commission management, payout automation, and dispute resolution.
💰
Business Intelligence
Executive-level dashboards. P&L, cash flow, unit economics, and predictive forecasting in one real-time view.
Architecture

Built API-first, cloud-native, and enterprise-ready

Commerce OS is built on modern, cloud-native infrastructure from day one. Every feature is accessible via API, every component is independently scalable, and every deployment is zero-downtime.

1
API-first design
Every feature accessible via RESTful and GraphQL APIs. Build on top of what we build.
2
Event-driven architecture
Real-time webhooks and event streams ensure every connected system stays in sync.
3
Multi-tenant isolation
Complete data isolation between organizations with enterprise-grade access controls.
4
Edge-distributed
Deployed globally on edge infrastructure for low latency anywhere in the world.
// Create an order via Commerce OS API
const order = await nexalab
.commerce.orders.create({
customer_id: 'cus_abc123',
items: [{ sku: 'SKU-001', qty: 2 }],
shipping: 'auto',
invoice: true,
notify: true,
});

// order.id, .status, .invoice_url
// .tracking, .shipment_id all ready
Security & Compliance

Enterprise-grade from day one

🔒
SOC 2 Type II
Audited security controls across all systems.
🛡️
End-to-end encryption
All data encrypted at rest and in transit.
🌍
GDPR & CCPA
Built-in compliance tooling and data residency controls.
🔑
RBAC
Role-based access control down to the field level.
📝
Audit logs
Complete audit trail for every action across the platform.
⚡
99.9% uptime SLA
Enterprise-grade reliability with multi-region failover.
Roadmap

Built in public, shipped on schedule

Q1 2025
✓ Done
Commerce corePayments integrationBasic inventoryCustomer portal v1
Q2 2025
✓ Done
CRM moduleShipping (Shipcast)InvoiceHive integrationAnalytics dashboard
Q3 2025
● Active
AI Engine v1Automation builderDeveloper API v1Multi-location inventory
Q4 2025
Upcoming
Marketplace engineBusiness intelligenceAdvanced AI featuresKavion enterprise tier
2026
Upcoming
Global infrastructureIndustry-specific modulesPartner ecosystemIPO-grade compliance tools
Developer Platform

Build anything on top of Commerce OS

Comprehensive RESTful and GraphQL APIs. Webhook events for every platform action. SDK libraries in JavaScript, Python, and Go. Full developer documentation.

Get API accessTechnical docs

Start with Commerce OS

Request a personalized demo. Our team will walk you through the platform, understand your use case, and show you what Commerce OS looks like for your business.